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MediaValet

MediaValet

Overview

What is MediaValet?

MediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.

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Recent Reviews

TrustRadius Insights

Efficient Search and Sharing: Many users have found MediaValet to be a breeze when it comes to searching for assets. They appreciate the …
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We love MediaValet!

10 out of 10
April 03, 2023
Incentivized
We use MediaValet as our DAM. It holds all of our pictures, videos, marketing materials, and more. My boss is afraid of data corruption …
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MediaValet

10 out of 10
April 03, 2023
MediaValet allows us to store all of our photos, videos and marketing collateral in an organised manner. It allows me to share my content …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Downloading assets (18)
    8.8
    88%
  • Uploading assets (17)
    8.5
    85%
  • Asset sharing (17)
    8.5
    85%
  • Categories (17)
    8.4
    84%

Reviewer Pros & Cons

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Pricing

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What is MediaValet?

MediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.mediavalet.com/pricing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8
Avg 6.6

DAM Features

Features commonly found in dedicated Digital Asset Management (DAM) Software.

8.2
Avg 8.1
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Product Details

What is MediaValet?

Built exclusively on Microsoft Azure and available in 140 countries, MediaValet helps small, medium, and enterprise organizations handle digital asset management (DAM) challenges.

With unlimited admins, users, support, and training, teams can aggregate manage, collaborate on, and distribute their marketing, advertising, sales, communication, training, and other corporate assets both internally and externally.

MediaValet counts brands including Fred Rogers Production, A&W, Hard Rock Hotel, and The Jane Goodall Institute as customers.

MediaValet Features

DAM Features Features

  • Supported: Uploading assets
  • Supported: Downloading assets
  • Supported: Categories
  • Supported: Asset storage
  • Supported: Asset sharing
  • Supported: Asset search
  • Supported: Tagging system
  • Supported: Content editing
  • Supported: Metadata
  • Supported: Collections
  • Supported: User access
  • Supported: DAM Integrations
  • Supported: DAM API
  • Supported: Workflow automations
  • Supported: Related asset discovery

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Data exportability
  • Supported: Content analytics

Additional Features

  • Supported: Unlimited Users: Gives an extended teams access to a digital library.
  • Supported: Unlimited Support: Have questions answered with 24/7.
  • Supported: Security: Assets are secured with triple-redundancy, geo-replication and disaster recovery.
  • Supported: Integrations: MediaValet connects with existing tools and platforms, and has an open API.

MediaValet Screenshots

Screenshot of Audio/Video IntelligenceScreenshot of Video IntelligenceScreenshot of MediaValet IntegrationsScreenshot of Branded PortalsScreenshot of Advanced Search

MediaValet Competitors

MediaValet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

MediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.

Canto, Bynder, and Brandfolder are common alternatives for MediaValet.

Reviewers rate Downloading assets highest, with a score of 8.8.

The most common users of MediaValet are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(44)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have provided several recommendations for MediaValet based on their experiences. The three most common recommendations are conducting thorough research, optimizing organization and file structure, and utilizing excellent customer support.

Conducting thorough research: Users suggest doing ample research to determine if MediaValet is the right solution for their specific needs. This includes exploring features such as full document search and audio/video indexing services. By understanding the use case beforehand, users can make an informed decision about whether to onboard MediaValet.

Optimizing organization and file structure: It is recommended to organize files and establish a solid category structure and file naming convention before uploading assets into MediaValet. Users highlight the importance of taxonomy organization, having a metadata and keyword system in place, and being organized with folder structures. This ensures easy access and quick retrieval of assets.

Utilizing excellent customer support: Several users praise MediaValet's customer service, emphasizing the importance of developing a relationship with the support staff. They suggest setting clear intentions and goals before implementing the system to receive personalized assistance throughout the process. Having responsive and helpful support contributes to a positive experience with MediaValet.

By following these recommendations, potential users can make an informed decision, optimize their asset organization, and benefit from MediaValet's strong customer support services.

Attribute Ratings

Reviews

(1-25 of 27)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I utilize MediaValet to access, search, and download retail marketing assets and product images/logos that my organization has created. I also use it to create lightboxes to share with external vendors that we work with that need accessibiliy to use and download our assets.
  • Search function
  • Folder structure
  • Sharing feature/privacy settings
  • N/A
MediaValet is a great product when used with a larger company and cross-functionally between departments. For example, our corporate and product marketing teams design and create official assets, product images, logos, etc. that other teams like mine, retail marketing, may utilize in our line of work and feature on our retail marketing pieces. It's a great spot to have everything live where it is accessible to all.
May 01, 2023

MediaValet Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
MediaValet is a convenient, organized one stop shop for all of our marketing assets. From mailers, digital ads, to brochures we use MediaValet to house all our marketing items we use on a daily basis. We also can send specific assets to clients and setup permissions in use cases where we only want stuff to be viewable.
  • Organized folders
  • levels of access
  • ease of use
  • Search feature
  • a recently downloaded section personal to you
  • a way to star or favorite assets you use regularly
It is super organized and easy to navigate. I love how you can view multiple assets in a particular folder or category all at once. I also appreciate that you can download an asset easily in one click. One thing I would love to see is a better search feature and an ability to see recently downloaded items. Also would love a way to start my most used items.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It helps us organize and share our marketing assets internally and with customers. We have folders specific to marketing campaigns and product launches that help us stay organized and easily find the approved assets. We also create portals to share with customers that cleanly lay out the marketing assets for a specific campaign.
  • Organization
  • Portal creation for sharing
  • Fairly easy to navigate folder structure
  • Better search queries
It is well suited for providing and sharing specific approved campaign assets internally and externally. It has allowed us to layout campaigns in an easy to understand way while also directing customers on how we believe they should take advantage of the assets.

Ideally searching for assets would be a little easier. You need to be very specific and often times things we search for don't always show up.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MediaValet is a great way for us to store our marketing assets. Our marketing reps can go in there to view different marketing pieces and photos, logos, etc to use within our marketing. It is also an easy place for us to share assets with customers using lightboxes and portals.
  • Asset storage
  • Portals
  • Lightboxes
  • Tagging and searchability
MediaValet has been an incredible program to manage all our marketing assets internally. It creates a source of truth for our company on what marketing assets, photos, logos are the most up to date and available to use. We have also significantly benefited from the CDN link feature!
Brittney Henry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I really enjoy MediaValet. It is so extremely easy to use for our internal teams but also to send assets to external users. It truly helps make us easy to do business with when working with our retail partners.
  • The portals make a nice one stop shop for specific iniaitivese
  • Easy use of sending assets to our clients
  • Easy to search for assets and also add things into categories making assets easy to fine.
  • The CDN links we have been using are extremely nice but adding a "go live" date in would be a nice feature. We have large product launches where we cannot display assets until a certain date. Not having the availability to change out these asset and set a date in which we want the asset to "go-live" for a date in a future is hard.
  • You can duplicate an entire portal but it would be nice to be able to duplicate sections of a portal.
MediaValet has really allowed our team to have a "one-stop shop" for all assets they may be needing. It allows us to also create different portals for specific initiatives and that has really helped us be able to share these assets with our clients. The ease of use for this tool as well is great. It is very intuitive and really once we get a user up and running, the ability to learn the tool comes very quickly! Highly recommend.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MediaValet makes it extremely easy to share assets with other employees within the credit union and vendors outside of the organization. With just a link, we're able to share relevant images and videos with others, saving everyone involved time. Before, we would have had to take the time to compose emails and ensure they were going to the correct people.
  • Makes it easy to add images to our Digital Asset Manager
  • Allows us to share necessary images to others
  • It was a little difficult figuring out how to move images between folders at first.
We've recently created a booklet for our organization. This project involved staying in touch with multiple vendors to ensure the correct art was used in the correct places. Thanks to MediaValet, we were able to create portals so these vendors could easily download and upload the correct art without spending time composing emails to do the same thing.
Score 10 out of 10
Vetted Review
Verified User
We are able to effectively and efficiently control external vendors' access to marketing and media content. We are able to do the same internally to ensure brand consistency throughout the organisation. MediaValet has been very helpful with transferring media assets being sent by our external media agencies without having to worry about format and connectivity issues (We were getting sent external drives at one point)
  • It is exceptional and easy to assist organization
  • It facilitates sharing with its portals
  • It allows for and ease of asset transfer with external stakeholders
  • Multi-select of assets is restricted to one page at a time. Would be nice to select more.
  • Better way to remove the "disabled" images from the standard view without having to filter every time. (thought this was from an admin pov)
  • Easier editing of keywords. If I have a keyword that says "01. colour" and I just want it to say "colour" I can not edit that and have it stay connected to the image. That is super annoying.
When you have a lot of assets that you need to keep organized and controlled for marketing and brand purposes.
April 03, 2023

We love MediaValet!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MediaValet as our DAM. It holds all of our pictures, videos, marketing materials, and more. My boss is afraid of data corruption and losing everything on our system so that is the main reason why we purchased the DAM. Just in case anything goes wrong with our computers or system, we have a backup in the DAM. It also saves us space on our computers not having to save big files.
  • I love that we can add keywords. It makes finding assets very easy.
  • I love the fact we can make lightboxes. It makes sending assets to different people easy.
  • They are always adding more features to MediaValet to make it better.
  • I love that we're not limited to which types of files we can upload to MediaValet.
  • I would love to have an improved MediaValet app. People send me pictures to my phone that need to go into the DAM, and it would be easier for me to upload from my phone rather than email to myself and then upload on the computer.
  • I would love to see upload dates displayed when searching for photos to add to the Portals I create.
  • I wish the delete feature didn't delete ALL of the pictures, even when they're in different categories.
  • It would be cool to somehow integrate MediaValet as a folder on the computer like dropbox.
I don't have any problems with MediaValet. There was a time when my connection would drop a lot to MediaValet but that has since been resolved. MediaValet has been great in helping us upload hundreds of historical photos at one time and other files. The keyword feature is amazing. Rather than having to look for files by name, we can search keywords. I guess if I have to have a problem with MediaValet, it would be not having quick access to it. That's me just being nitpicky though. When I'm working, saving files, and opening files, I would love to have an integrated MediaValet file on my computer that gives me access to all my files that have been uploaded to MediaValet. I'm not sure how hard that would be to add in something like dropbox.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a wholesale agency and importer in the Canadian fashion industry that needed a better solution to store and share our digital assets. I came across MediaValet as I was doing research for the right DAM system for our company. Apparently our use case was quite unique compared to most clients that were already using MediaValet's services. Julie, our Technical Support Specialist, had lots of great ideas and we managed to organize our DAM in the most user-friendly way for our internal team, as well as the retailers we work with externally.
  • We love the team at MediaValet. Not only have they made our internal sharing of assets much easier, they are also just incredible people to work with!
  • MediaValet is always open to taking our feedback and have actually launched tools that align with what we asked for.
  • There isn't much that comes to mind, however we'd love to see the option of allowing multiple downloads in the form of a zip file or downloading by section for Branded Portals.
MediaValet has brought our company so much value through asset sharing and management. We were previously using a Google Drive to store and share assets - our DAM has made the world of a difference. Not only are our assets more organized, but they offer a lot more information such as reporting within the system.
April 03, 2023

MediaValet

Score 10 out of 10
Vetted Review
Verified User
MediaValet allows us to store all of our photos, videos and marketing collateral in an organised manner. It allows me to share my content in a number of different ways, and its search functionality allows me to find assets with ease.
  • Excellent Support Staff
  • Share Media files internally and externally
  • Confidence in my content
  • Search capabilities
  • None
MediaValet is really intuitive and easy to use. It is very easy to navigate, and has a lot of features which make finding and using your content easy.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Send and share materials among all divisions of the company. Materials are also shared to customers and suppliers. It helps us to keep control over who has access to which folders and files, so that we can put restrictions on users who should not have access to all the information.

Another aspect that helps us a lot is the conversion of files, being able to download them in high resolution in different formats like PDF, JPEG, PNG, TIFF, etc.
  • Convert files before downloading
  • Grant special access to each user profile
  • Keep files organized
  • Share and customize links to different files or folders
  • Upgrade old files to newer versions
  • Application for cell phones could be improved
  • No application for iPads (even for iPad Pro)
  • Mobile web version does not support touch completely
Share files within a company or to customers and suppliers. User friendly for PCs and Macs. You can create special preset sections of files to share, like a playlist, so you don't have to make folders with duplicate files.Not suitable for mobile-only or tablet environments, as support for these platforms is very limited.
Jack Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a small non-profit with a relatively small staff and a comparatively large number of videos. We were founded by Fred Rogers, who produced almost 1,000 episodes of Mister Rogers' Neighborhood. We now have five programs in production. Media Valet has helped us every step of the way as we migrated from a less responsive DAM to their site. We lost virtually no metadata along the way. In addition, MediaValet converted almost 3,000 video clips to the exact audio compression, frame rate, and resolution that we requested. They have always been available to answer questions and meet with us weekly to address any needs or questions that arise. They have a good product and great customer service.
  • They are always seeking to improve their product.
  • They respond almost immediately to questions.
  • They have tailored and delivered specific training programs to address the different needs of our marketing and production departments.
  • Assets upload relatively quickly.
  • I have never experienced downtime when I access our DAM.
  • It's an intuitive experience. It's easy to discover the logic of how and why things work the way they do.
  • The staff welcomes interaction.
  • We look forward to being able to edit video clips directly on the MediaValet site.
We looked at many DAMs during our selection process. We all agreed that MediaValet stood way above the others in terms of our needs for a videocentric system. They are knowledgeable and great listeners. It's a great feeling to work with people who understand your needs and know they can get you where you want to be in terms of your many assets (almost 20,000 as of today).
Lauren Gummelt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MediaValet to house all digital marketing assets such as logos, apartment floor plans, approved stock imagery, etc. Since we have 300+ individual apartment communities that all have different brand, it is problematic to be sure that the most updated collateral is being used, as well as connecting hundreds of associates to our central updated brand.
  • Ease of use
  • Communication of most updated assets
  • Connection to company brand
  • I don't know of any at this time.
Supporting 300+ communities that for all intents and purposes can feel like individual businesses with their own brand identity can be challenging. MediaValet helps easily organize all of the updated assets for our teams so there is less confusion and helps everyone put their best foot forward in terms of advertising and brand.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MediaValet to store all our cross-company digital assets. This allows multiple divisions to utilize a photograph, logo, or icon that another group had created or obtained; this ultimately reduces redundant actions and costs. The advantage of MediaValet over other digital asset storage systems is the very capable and quick searching capability; each asset can be tagged with many descriptors to help the next user to find what they are looking for with ease. The number of users of MediaValet changes periodically, but often is greater than 40 direct employees.
  • Search Capability
  • View of Assets prior to selection
  • Tagging of assets
  • Easy login for users
  • I don't want more features. It serves its purpose well and I don't want it watered down or over-complexified.
Most people in our global marketing group use MediaValet to store digital assets so we can utilize created or paid-for assets in more than one instance. The ease of tagging assets helps the search capability be better for the next user. This saves our company time and money by being able to quickly find reusable assets.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses the MediaValet DAM as a central location to store all brand assets, sales enablement files, historical archives, print-ready artwork assets, and also for file sharing. This allows us to keep our colleagues with access to the most up-to-date files and also access those files 24/7.
  • Great customer service
  • The platform interface is very simple and easy to navigate.
  • Constant updates and new features
  • Facial recognition in photos
I highly recommend MediaValet. Their platform, features, and customer service is high-level and top of the industry. Their team often listens to our concerns and makes updates to the platform based on our feedback. Also, it's extremely easy to use which helps tremendously when you are onboarding hundreds of people to the system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MediaValet allows me to access the assets I need in a logical and organized manner. As a copywriter, I reference various archives frequently to ensure consistent brand tone with past publications.
  • File Management
  • Logical Sorting Methods
  • Ease of Download
  • Ease of Link Sharing
  • Login Sometimes Faulty
As a member of my marketing team, asset sharing is a key part of our workflow. MediaValet helps my team to share, access, download and upload new media fast and efficiently, while giving us a logically sorted file management system so we have direct access to all relevant materials within one given project. The project-based approach to the file management system is highly intuitive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MediaValet to streamline internal processing, as a media library and source of all content. Facilitate everyday activities within the business to be hosted in the one place for all things media. It acts as a one-stop shop for record-keeping and saving legacy files that may only come in handy every once in a while, but are easy to access.
  • Search filtering
  • Versioning
  • Categorization reducing duplication
  • Training videos
  • Training library
  • Support search
I think MediaValet has the potential to replace our internal filing system as well as take away the need for emailed assets courtesy of the versioning. It can also assist senior members of the team to locate files more easily, bringing in higher levels of efficiency. I'm convinced if implemented correctly, MediaValet can add a lot of value.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use MediaValet as a repository for a variety (and a lot) of media assets - ranging from old racebooks, articles, videos, photos, web assets, documents, and more. Ultimately, the ROI will be achieved through driving efficiency on a number of different workflows involving design, internal teams, and external partners.
  • Listen
  • Tailor
  • Present
  • I would love to see more case studies
  • Automatically providing a star rating for some media assets
  • Automatically tagging certain people (once initial data connection made)
MediaValet is brilliant for tagging, organizing, and surfacing digital files. It is particularly useful for sharing assets with external partners (I am a big fan of the Lightbox where I can upload and share files with my design agency). We can now work more seamlessly and efficiently as a team on marketing and website projects where a variety of different file sizes are required using the one hero image.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For my organization, MediaValet is used as a content hub for managing and sharing digital assets across a variety of stakeholders/users. Some primary needs are managing asset terms of use and expirations, asset management integrations, managing the user access/groups, and content audits and usage reporting (for strategical or tactical purposes).
  • Categories
  • Metadata
  • Upload process
  • Asset Expiration Management Options — email notifications have limited information or collaboration options and the Drupal integration is missing critical metadata
  • Download options (via full-screen vs. basic-information vs. categories views) are not clearly visible as options to end-users
  • Self-service reporting options (too limited and oddly displayed results before export)
Depending on the use cases, some features are well designed for non-technical users and some features are not compatible with diverse (tech-savvy to non-technical) team collaborations. This is a good system for graduating from file share to Digital Asset Management but not a good tool for archival and preservation standards and related user management requirements.
Erik Uppman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MediaValet is our primary digital asset management system for all marketing photography, logos, and related materials. Over the past five years, we've enjoyed excellent service and uninterrupted access to our assets from anywhere with access to the internet, which has been especially helpful as some employees needed to work remotely during the pandemic.
  • Version Control of Images
  • Usage Rights Management
  • Easy Categorization of Assets
  • Global Access
  • Clean UX
  • Customer Support
  • Updates to the capabilities and features of the system
  • For those without experience in a DAM, the system can seem intimidating at first.
  • Transitioning assets requires time and some hands on work for onboarding
  • Creating new category folders is a bit cumbersome -- if would be nice to do that while uploading a new photo or group of photos rather that in another part of the system
For a company or brand with a large library of photo and design assets requiring storage with global availability, the Digital Asset Management solution that MediaValet provides is an excellent option. With so many cloud-based apps and services these days, internet access has become a standard utility for business. However, if access to files is required where internet access may not be available, a DAM system would not be a viable solution.
March 23, 2022

MediaValet Review

Maggie Akins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Miles Partnership uses MediaValet as a library to store a large number of assets (appx. 400k). We do not utilize MediaValet like other accounts, but instead, use it to house our wide media library. It works very well as a database and the metadata fields, searchability, etc. suit our needs perfectly.
  • Provides large amount of storage
  • Creates detailed information input system
  • UX in asset uploads - there should be an ability to select multiple images at once, remove some of the more manual aspects of data entry
  • Search function - including the ability to edit the fields viewable in search. For example, I want to be able to see different metadata fields for a group of images that come up in a search
MediaValet is well suited to our needs as a media library. Our various teams use it as a database to house assets and it creates an easy system to access all media. We're very pleased with the current system for our uses. MediaValet is less suited for smooth UX or complex functions. I find that it takes me a very long time to batch upload assets when I have to edit individuals fields due to how many click points there are. Functions like reports would also help us in our asset management and provide for a more complex understanding of what we have available.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MediaValet serves as our DAM within our Marketing and Sales team. Our library team servers users at multiple locations, globally. It has been invaluable to our company not just an advantage with most people working from home, but also sharing assets across the world quickly and easily. MediaValet's interface is a great tool to keep the single source of truth accurate.
  • Customer Service
  • Delivering Improvements per customer feedback
  • Change Management Support
  • User Experience
  • Lack of FTP for system admins (although they are always willing to assist with bulk transfers which are really great!)
MediaValet is well suited for companies of all sizes since all its features are really scalable. Where MediaValet really shines is their customer support teams, especially the Customer Success Management team. They are always willing to troubleshoot and work through processes, asset flows for particular use cases, and offer their input to provide industry best practice compliance so our company is never left behind. They have been, hands down, the best Digital Asset Management company I have ever worked with.
Michelle (Hartwell) Manuel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our marketing department uses MediaValet to store our photo library of several thousand photos, along with some other miscellaneous assets. Before MediaValet, our designers wasted so much design time just searching for photos to use in a given project. Not to mention, marketing is the keeper of all company photos, so every other department came to us in search of photos too. This caused us to spend even more time just clicking through folders hoping to find what we were looking for. Well, MediaValet has changed all that! Now, we can find the perfect photo in seconds. We have given access to other departments to search and find for themselves, saving everyone lots of headaches. If that were all MediaValet had to offer, that would make it worth it in my opinion. However, there's so much more! Lightboxes, branded portals, and AI technology are all icing on the cake. It's been a game-changer for our restaurant, and I could never go back to the old way of asset storage again!
  • MediaValet makes searching assets a breeze
  • MediaValet allows easy sharing with users inside & outside the organization
  • MediaValet allows different users group, so everyone can have different levels of permissions
  • I'd like the batch upload feature to be a little less clunky
  • That's really the only area of improvement I can think of!
MediaValet has been the exact solution we needed to manage our food and drink photo library. We had keywords assigned to most of our photos when we got started. Even if we hadn't, the AI feature could recognize items in the photos and keyword them for us! Most of our assets are photos, videos and graphics that are very visual assets.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MediaValet to store and organize photo assets. Using categories and keywords makes it easy for team members to find the photos they're looking for. MediaValet also allows us to share photos externally with media and clients. It's helpful to keep everything in one spot for different departments to access and use as needed.
  • Easy upload
  • Useful keyword, organization, and search functions
  • Tools to edit photos before downloading
  • Newly uploaded photos can take a bit of time to show up in the library.
MediaValet is well-suited at providing a one-stop shop storage site for searchable photo assets. Lightboxes are great for gathering photos from different categories in one folder and then sharing them with internal and external contacts. Beyond this, MediaValet has a variety of features organizations can tap into, like Portals.
Score 10 out of 10
Vetted Review
Verified User
I stepped in after MediaValet had been implemented by someone who had left the company. MediaValet was easy to learn but also has incredible customer service—including dev support—so not only was I able to ramp up quickly to take the reins of a large content migration, I was able to customize the tool for our team. Very happy with the product and the people.
  • Responsive customer service and help desk
  • Open to customization requests
  • Involves customers in development of new features
  • Intuitive UX
  • More robust self-serve reporting would be great
I haven't yet run into a situation where I couldn't design my own solution within MediaValet at my skill level or get help from my customer success rep and the dev team to customize a solution.
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